VeeSmart is an artificial intelligence (AI) platform that automates analysis regarding customer experiences, efficiently making sense of thousands of customer reviews and feedback that restaurants receive – in real-time! VeeSmart eliminates human intervention to make feedback analysis fast, error-free, and useful. VeeSmart’s AI engine relies on deep learning and natural language processing to extract sentiment from qualitative data such as open-ended feedback forms and web reviews.
Data Science Solutions
VeeSmart associates a label (negative/neutral/positive) to relevant entities (for example, food, service, and the menu) so that businesses in the food and beverage industry can quickly improve their customer experience and better compete in the market.